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FAQs

1. Do I need a hearing aid?

 

2. What's in the box?

 

3. If you suspect you have hearing loss what is the next step?

 

4. What’s an audiogram?

 

5. What is the difference between PSAPs and Hearing Aids?

 

6. I hear hearing aids are only partially helpful, why bother?

 

7. Why should I buy my hearing aids from Hearing Wisdom?

 

8. So how can Hearing Wisdom sell hearing aids for around a quarter of what others charge?

 

9. What happens if I want to return them?

 

10. Do you have payment plans or financing?

 

 

Do I need a hearing aid?

There are three good clues that you are likely to benefit from hearing aids:

The national data from the NIH are: "Approximately one in three people between the ages of 65 and 74 has hearing loss and nearly half of those older than 75 have difficulty hearing." Hearing loss develops very slowly from when you are in your 30s, so many people are simply unaware that they no longer hear well. They become accustomed to less noise.

What's in the box?

Take a look:

If you suspect you have hearing loss what is the next step?

The next step is for you to go to a doctor. We recommend an ENT (for ear, nose, and throat), rather than to an Audiologist so that the nature of your hearing loss can be diagnosed. An examination by a physician is often covered by insurance including Medicare. If you want to know more about this examination, you can read about it right here.  

What’s an audiogram?

As part of the medical examination, you will be given a hearing test given by the in-house audiologist. The results of this test are printed out as a chart called an audiogram. Be sure to obtain a copy of the test results.

Below is the background grid on which your hearing ability will be mapped:

Source: "Audio23" Licensed under Public Domain via Wikipedia

 

Here is an audiogram showing typical age-related hearing loss.

Source: Ohio State U.

While this person already has some severe hearing loss at the higher frequencies of sound, a person with only mild hearing loss or moderate hearing loss can also benefit from hearing aids. The ENT specialist will diagnose if your hearing loss can be helped by hearing aids, or if other options should be considered.

What is the difference between PSAPs and Hearing Aids?

The differences between hearing aids and PSAPs (Personal Sound Amplification Product) is first and foremost legal. Hearing aids are defined by the FDA as a medical device and companies who produce them must file for permission to call the device a hearing aid. The FDA in deference to the audiology community does not permit PSAPs to be advertised as devices that can help you hear better. Of course this is all done with a wink, since, in fact, these devices have no other functional purpose besides use by the hearing impaired.

There are, however, additional significant performance differences between them. Hearing aids must conform to government criteria: they are sold in response to a prescription for hearing aids and are programmed with the individual’s audiogram (hearing test). PSAPs can range from high quality imitation of hearing aid functionality to simply amplification of the sound without regard to the user’s personal hearing sensitivity.

I hear that hearing aids are only partially helpful, why bother?

There are two practical reasons.

Why should I buy my hearing aids from Hearing Wisdom?

There are several reasons to buy from Hearing Wisdom.

So how can Hearing Wisdom sell hearing aids for around a quarter of what others charge?

Hearing aids don’t cost all that much to produce. Their price is a function of how many hands they pass through before being sold to you the consumer. We deal with the manufacturer directly and they are aware that we sell directly to you the consumer. Email us at info@hearingwisdom.com and we will provide you with the details of our manufacturer.

What happens if I want to return them?

Our policy is you may return them anytime during the first 60 days that they are in you possession. Why do we give you so much more time than other vendors? Because we know from personal experience that it takes time to adjust to hearing aids. The reality is that they require getting used to, just like glasses—only more so. But know this, the more you use them the better you will hear! Customers are so pleased with our products that the return rate is extremely low.

Do you have payment plans or financing?

We have a number of options for paying for your hearing aids.  In addition to buying them online with a credit or debit card you can call us and we will put the transaction through for you directly through our secure banking interface. 

For those people who prefer to pay in installments we have several additional options:

PayPal is an internationally recognized  American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like cheques and money orders.  PayPal has a program whereby you can buy our hearing aids on PayPal credit and if you pay off the full amount in 6 months there is no finance charge.  

CareCredit is a credit card designed to help you finance your health, beauty and wellness expenses by providing a way to pay for the treatments and procedures you want — for yourself and your family — right away (subject to credit approval).  If you have a CareCredit card you can by our hearing aids on Care Credit.  CareCredit has multiple programs that will be finance free if you pay on time. Call us for more information.